Greenwood Communities and Resorts
  • Hilton Head Island, SC, USA
  • Hourly
  • Part Time

Dental, Vision, 401k, F&B Discounts, Free Golf, Tennis, Bikes & Kayaking


JOB SUMMARY

Continuously exemplifies the Greenwood Communities and Resort's (GCR) mission, values and customer service philosophy in job performance and in relationships to others. This position is responsible for conducting the check-in and check-out process of a world class operation.


RESPONSIBILITIES

Essential job functions include but are not limited to the following:

  • Meet and greet people in a professional manner. Assist all guests with their needs or questions in a professional manner.
  • Ensure the integrity of every rental unit, addressing issues in a timely manner.
  • Prepare check-in packets for all reservations. Assist reservationist in making all reservations.
  • Make sure that all monies are posted correctly. Train employees on effective implementation of new policies and procedures as new employees join the company.
  • Manage the check-in and check-out communication process through effective organization.
  • Perform special projects as requested and/or needed.

QUALIFICATIONS

  • Must be well organized, detail oriented, self-motivated and able to handle multiple tasks and meet appropriate deadlines.
  • Must have front desk experience with good communication skills.
  • Must be able to proficiently operate computer software including Microsoft Word, Excel, Outlook, and the Internet.
  • Must have strong analytical ability and proven leadership of personnel through completion.
  • Must have demonstrated knowledge of front desk operations/reservations and guest service skills and knowledge of housekeeping.
  • Must have 2 years experience in a hotel or resort environment.

EDUCATION/LICENSURE/CERTIFICATIONS

  • High School Diploma or equivalent.
Greenwood Communities and Resorts
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